Demand is how much, or how little, your household uses the electricity network (poles and wires) at a particular time. Demand is different from consumption, which is the total amount of electricity you use over a certain time.
Customers on a Demand Tariff or Demand Pricing Plans will have an demand charge on their bill. A demand tariff incudes a charge for your use of electricity at the busiest times, which typically start between mid and late afternoon and end mid-evening. Customers on a demand tariff can have greater control over their bill by choosing to use electricity outside the peak demand times.
Customers’ future electricity demand during the busiest times is the main driver of future costs for Australia’s electricity networks. These costs drive our network prices. With demand charging, you can benefit by lowering your electricity demand during the busiest times. You’ll pay no more than your share for the load you place on the network.