Thank you for your ongoing patience as we work to restore power to the remaining customers impacted by Wednesday's storm. Restore times will be added to the website where information is available. Read the latest update.
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Check planned outages

Outages

Planned outages

If we plan to do upgrades or maintenance work that affect your power supply, we’ll notify you at least four business days prior to the interruption with information on the date, time and duration.

Check a planned outage

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SMS notifications

If you are the primary electricity account holder (the name on the account) and have a valid mobile number registered with your retailer, you’ll receive an SMS to notify you of a planned power outage at least 4 days before the outage occurs.

Don't have a reference number?

For an overview of all known power outages across the Ausgrid network visit the Power Outage Map.

Need more help?

We have information to support you before, during and after a power outage.

 

If you need further information about a planned outage in your area call Ausgrid General Enquiries on 13 13 65. (Mon - Fri 9am - 4.30pm)

To report an electrical emergency or fault call 13 13 88 (24hrs).