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View and report power outages
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Connections Home
Advice for your connection type
EV Charging
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Help planning your connection
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Our services
Report a hazard
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Request tree trimming
Report graffiti and posters
Request pole inspection check
Bushfire prevention
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Environment
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Tree trimming
Ways to save on your energy bill
Understanding network tariffs
Electrification
Meters
Guaranteed Service Levels
Save energy at home
In an Emergency
Report an emergency
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About electricity
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About energy
Resources for teachers
Safety at home
Life support customers
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Indoor safety
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Make a clearance enquiry
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Working near underground cables
Look up and live
Electricity Network Safety
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  • Outages
    • View and report power outages
    • Heatwaves and the electricity network
    • Power Outage Support
      • Preparing for a planned power outage
      • How we notify you
      • What to expect during an unplanned outage
    • Hot water fault support
    • Reconnecting after floods
    • Flood Assistance
    • Check planned outages
      • Search results
      • Your power outage
    • Planned outage list
    • Life support customers
      • How to register
      • Life Support Check
      • In a power outage
    • Portable generators
    • Load shedding
    • How we restore power
  • Connections
    • Advice for your connection type
      • Embedded networks
      • Endorsement for wholesale demand response
      • Permanently Unmetered Supply (PUMS)
      • Subdivisions
      • Move a pole, or network asset
      • Decommissioning and returning assets
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    • EV Charging
    • Customer Connections Update
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      • Apply for a connection
    • The connection process
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  • In your community
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      • Report a hazard
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      • Report a streetlight fault
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      • Request tree trimming
      • Report graffiti and posters
      • Request pole inspection check
    • Bushfire inspection patrols
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    • Bushfire prevention
      • Private poles and powerlines
        • Private poles and powerline repair costs
        • Private Poles FAQ
    • Community batteries
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    • Major Projects
      • Ausgrid Construction Projects - Hunter and Central Coast Region
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          • HCC REZ network infrastructure upgrades
        • Tighes Hill zone substation
      • Ausgrid Construction Projects - Construction Projects Sydney CBD and East
        • Alexandria substation
        • Improving Electricity Supply to Circular Quay
        • Concord substation upgrade
        • Dalley Street substation decommissioning work
        • Leichhardt substation
        • Surry Hills substation
      • Ausgrid Construction Projects - Sydney North and Northern Beaches
        • Belrose Cable Replacement Project
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        • North Shore cable project
      • Ausgrid Construction Projects - South and Western Sydney
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  • Your energy use
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    • Getting the most out of your EV
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  • Safety
    • In an Emergency
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      • Look up and live
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      • Electric Vehicles
        • EV Charger Request Form
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    • Inclusion and Diversity
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    • Disclaimer
    • News and media
      • Ausgrid warns candidates against posters on power poles
      • Posters on Poles
      • Community Battery Boosts Energy Savings in Cammeray
      • Ausgrid backs ENA call for EV charger rethink to benefit customers
      • Ausgrid Powers Up the Future with Hunter-Central Coast REZ
      • Copper Theft
      • Ausgrid reminds candidates to put safety first ahead of the NSW election campaign
      • Electricity Network Safety Management System Report
      • Marc England begins as Ausgrid CEO
      • Australia's first power pole mounted EV charger
      • Christmas Lights Safety Warning
      • Merriwa Microgrid Trial & Community Hub
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      • Stay switched on to electrical safety
      • Electricity Safety Week 2022
      • Engaging on our future
      • Decarbonising Sydney Report
      • 2023 Bright Spark Apprentice Program
      • Voices for Power enters second year
      • Streetlight attachments
      • Ausgrid Drone Survey
      • Generator notice for Wiseman's Ferry customers
      • Installation of Indigenous Student Artwork on Kiosk
      • Ausgrid and JOLT Install Five Free, Fast Electric Vehicle Charging Stations in Sydney
      • Partnership aims to deliver Australia’s largest smart street lighting upgrade
      • Ausgrid's 2022 Bushfire Safety Program Begins
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  • Councils
    • Factsheet Library
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We acknowledge the traditional owners of this land and pay respect to Elders, past, present and emerging.

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