Councils
Ausgrid is working with local councils for stronger and more resilient local communities.
Aerial shot of residential street
Thank you for your ongoing patience as we work to restore power to the remaining customers impacted by Wednesday's storm. Restore times will be added to the website where information is available. Read the latest update.
Our customers and communities are at the centre of everything we do. We are committed to working closely with councils as we plan, construct, operate and maintain the electricity network. It is important for us to hear from you and for us to work together to achieve better customer outcomes.

Contact us or send feedback

Use our online forms to report outages and request repairs. For other enquiries and suggestions please e-mail us at: councils@ausgrid.com.au.

In an emergency call 13 13 88 (24 hours) - for loss of supply, fallen wires, or other electrical emergencies.

General enquiries 13 13 65 (9.00am and 4.30pm Monday to Friday)

Are you looking for something else?