Thank you for your ongoing patience as we work to restore power to the remaining customers impacted by Wednesday's storm. Restore times will be added to the website where information is available. Read the latest update.
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Your safety

Ausgrid

Your safety

 

If you see a life threatening situation please call 000.

To report hazards and electrical emergencies including fallen wires and dangerous poles, please call us immediately on 13 13 88.
Please treat electricity cables as live.

stay away from storm hazards video image

In an emergency

You can report an electrical emergency on 13 13 88. (24hrs). Find out more
Be storm ready

Be storm ready

Check safety and power restoration resources to help you during a storm.

In this section

 Electricity Safety Week and resources Learn about electricity Safety around the home
Let us know if you see fallen poles or wires around the network
Check and report power outages in your area

Service requests

 Request a pole maintenance inspection Report a streetlight Request tree trimming