Apply for a Connection

First check whether you are in Ausgrid’s network area?

Ausgrid distributes power in parts of NSW, mainly along the coast. If you’re not in our network area you’ll need to contact neighbouring electricity distributors, Endeavour or Essential Energy.  

Modifying a connection?

To find out if you are already connected to our network, check if the electricity meter on your premises has a number between 4102000000 and 4104999999 or NCCC000000 and NCCCZZZZZZ (if so you’re connected to our network).

Apply for a new connection under 100 Amps

This form should be used to apply for new connections to:

• Establish a residential or commercial connection up to 100 Amps; and
• Do not have plant, motors or equipment rated at 30 Amps or more;
• Intend to connect multiple premises where the total maximum demand at the location is 100 Amps or less
   

Replaces: NECF02, NECF04, NECF05

Application Support: Application Guide under 100 Amps

More information: How to get connected

Apply for a new connection over 100 Amps

This form should be used if you require a:

• New connection Above 100 Amps OR
• New connection at high voltage

Replaces: NECF03, NECF04

Application support: Application Guide over 100 Amps

More information: How to get connected

Modify an existing connection under 100 Amps

Apply to make an alteration, separation or an amalgamation to an existing connection/s of 100 Amps and under. For example;

• Modify a residential or commercial connection up to 100 Amps;
• Modify multiple premises where the total maximum demand at the location is 100 Amps or less 

Replaces: NECF02, NECF04, NECF05

Further information: Application user guide under 100 Amps | Connections

Modify an existing connection over 100 Amps

Apply to make an alteration, separation or an amalgamation to an existing connection/s of 100 Amps and over.

Replaces: NECF03, NECF04, NECF05

Further information: Application user guide over 100 Amps | Connections

Are you installing embedded generation at a multi-tenanted installation?

Please review the information on our Solar and Batteries - Information for Installers section before submitting your connection application.

Approved generator systems must be registered with AEMO

• Once your connection application for embedded generation has been approved by Ausgrid, as a condition of your customer connection contract, and in accordance with the Australian Energy Market Operator (AEMO) DER Register Information Guidelines, you will be required to provide details of any small generating unit at your premises.
• This applies to all sizes of generator systems (including batteries and changes to existing systems), from small to large, that are not a registered participant with the AEMO.

• The information needs to be provided within 20 business days of commissioning, altering or decommissioning generation equipment. 

• Your installer or licensed electrician will provide information to the AEMO DER Register on your behalf. They will need to hold an account with AEMO for the DER Register and relevant details will be emailed to the connection applicant once an EG connection application is approved.  

Application User Guides

For existing connections

• Apply for new embedded generation to an existing premises under 100Amps
  Or
• Apply to modify existing embedded generation to an existing premises under 100Amps.
  
  

• Apply for new embedded generation to an existing premises over 100Amps
  Or
• Apply to modify existing embedded generation to an existing premises over 100Amps.
  
  

Do you require a new connection to the network?

Apply for a new connection (new NMI) under 100Amps and new embedded generation.

Apply for a new connection (new NMI) over 100Amps and new embedded generation.

Need more help? Visit Connecting solar batteries and embedded generation 

Apply to connect a Permanently Unmetered Supply

You are seeking to alter, disconnect, or apply for a new permanently unmetered supply. 

Replaces: NECF07

Application User Guide: PUMS Step by Step Guide

Further information: Permanently Unmetered Supply 

Apply for a permanent disconnection

Make an application to permanently disconnect a property a single or multiple premises from the electricity network. 

Application Support:  Application User Guide 

More information: Permanent disconnections

Make an preliminary enquiry

You are seeking a formal written response to an enquiry,

Including:

• Embedded networks
• General connection enquires
• General embedded generation or energy storage enquiries
• If you intend to connect a generator to the network and wish to do so under the NER chapter 5 Framework
• If you intend to connect a generator to the network the will be registered in the National Electricity Market
• If you are a Market Participant or an Intending Market Participant 
• If you are seeking Ausgrid’s endorsement for a proposed aggregation of a wholesale demand response unit(s). Please ensure your application includes the information set out here and select the enquiry type “I have some other connection related enquiry that requires a written response from Ausgrid".

EXCEPT where you need to:

• Subdivide land
• Relocate or decommission an Ausgrid asset
• Modify the street lighting network
• Seeking a written response in regards to a council

For the options above please use the application forms provided.

Replaces: Preliminary enquiry form NECF01
Further information: Application User Guide | Need help to plan

Apply for an asset relocation

Complete a Network Asset Relocation Request Form (NARR) online to request relocation of an Ausgrid asset. 

• An upfront non refundable payment is required to make your application, and if Ausgrid agrees with your asset relocation proposal there may be significant expense for you in funding the work. For further information on the process see Moving asset and poles. 
  
  

Apply for a subdivision

Please note: If your connection requires the network to be extended or upgraded (augmented) you will be responsible for costs of network augmentation and you will be responsible for arranging and paying relevant Accredited Service Providers (ASPs) to do the augmentation work.

Further information: Application User Guide | Subdivisions

Notifications of Arrangement

A Notification of Arrangement is a written confirmation from Ausgrid in regards to a council condition. For example;

• The local council may require you to lodge a subdivision application, a development application and building application, depending on the scope of your proposal
• Your local council may also impose conditions of consent, which must be met before development can proceed
• In most cases one condition of consent in your Development Approval will be that you obtain a Notification of Arrangement (NOA) from Ausgrid. This NOA serves to indicate that you have made the necessary arrangements to provide electrical services to your development and that you have met the costs and any other servicing requirements identified by Ausgrid.

More information: Subdivisions
Application Support:  Application Quick Reference Guide 

Apply to change or add streetlights

Make an application to add or modify the streetlighting network.

Further information: Application User Guide

Apply to decommission an Ausgrid asset

This form should be used to apply to decommission an existing Ausgrid Asset e.g. a substation.
More information | Decommissioning an Asset