Thank you for your ongoing patience as we work to restore power to the remaining customers impacted by Wednesday's storm. Restore times will be added to the website where information is available. Read the latest update.

Industry

Information for Retailers

This page contains information for our Retailer Partners who supply and connect customers to Ausgrid’s distribution network.

Call or write to us

Service order enquiries

For service order general enquiries, please call 
02 7253 7558 (Mon - Fri, 8:00am - 5:00pm)
Or email us at 
service.orders@ausgrid.com.au 

In an emergency

13 13 88
(24 hours)
Call us to report faults, hazards, or any electrical emergency.
If you see a life threatening situation, please call 000

Didn't find what you need?

We welcome your feedback.
Let us know how we can improve this page at
feedback.B2B@ausgrid.com.au