When to call us

Electrical faults like sparking wires or equipment, fallen powerlines and poles, exposed wires, open streetlight covers, shocks and tingles from electrical equipment and taps should be reported by calling 13 13 88.

If you are in a life-threatening situation, call 000 immediately

A dangerous or life-threatening electrical situation should not be reported online.

Let's get started

Are you reporting a fault with a streetlight in Ausgrid's network area?